7-Day Return Policy – Ideal Mega Mart

At Ideal Mega Mart, we value your satisfaction and strive to provide high-quality products. If you’re not completely happy with your purchase, we offer a 7-day return policy under the following conditions:

Eligibility for Returns:

Items must be returned within 7 days of receiving the order.
Products must be unused, unworn, and in their original packaging with all tags attached.
A valid proof of purchase (receipt or order confirmation) is required.

Non-Returnable Items:

Used, damaged, or altered items.
Products without original packaging and tags.
Skincare, cosmetics, and personal hygiene products due to safety reasons.
Discounted or clearance sale items.

Return Process:

1. Contact our customer support via WhatsApp or email with your order details and reason for return.
2. Our team will review your request and provide return instructions.
3. Once we receive the returned item, we will inspect it and process your refund or exchange within 3-5 business days.

Refund & Exchange Policy:

Exchange: You can exchange the product for a different item of the same value.
Refund: Refunds are processed as store credit or original payment method (if applicable).
Return Shipping: The customer is responsible for return shipping costs unless the product is defective or incorrect.

For any return-related queries, feel free to contact us at:
Email: info.idealmegamart@gmail.com
WhatsApp: 03073025459

We appreciate your trust in Ideal Mega Mart!